WHAT ARE THE PAYMENT OPTIONS?
We accept credit card or PayPal payments for all online orders.
We can accept corporate checks for bulk orders. The order will not be started until the check has cleared.
Sorry, we do not accept purchase orders.
WHAT IS YOUR RETURN POLICY?
We take great care to ensure you receive a quality product to the specifications on the order.
We cannot accept returns on products that have been personalized according to the order/approved proof. This includes (but is not limited to) sizing, misspellings, and order of monogram letters.
If we made an error on the item, please contact us and we'll help you out.
I NEED MY ITEM ASAP, CAN YOU HELP?
Our production time varies by item and is listed by the price on each product page.
Rush service is available for $12 per item on orders of 50 or less items. The Order will be finished within 2 weeks will be shipped with a 1-2 business days method
You can also select faster shipping options at checkout – including overnight.
WHATS THE TIMELINE ON MY ORDER
Because each item is handcrafted, each order takes about 3 weeks to complete. If you are needing your item ASAP, please see the FAQ section 'I need my item ASAP, can you help'. We also offer different shipping methods when checking out.